RESIDENTS OF HAM CLOSE
If you’re an RHP customer living at Ham Close, we’re committed to keeping you up to date on the latest news and to provide a range of opportunities for you to share your views and have your say.
Over the past twelve months we’ve worked with Richmond Council to do this in the following ways:
Door knocking exercises
Ham library drop-in sessions
Ham Close email Inbox
Attendance at Ham Close Resident Association meetings
Ham Close Homeowner Event
On the 4th October 2017 we held an informative and practical session to address many of your questions and concerns and provide further details on the homeowner offer. We shared the following documents with attendees:
Homeowner FAQs (July 2017)
'Buy Back Programme' FAQs (Oct 2017)
TPAS Review of Customer Offer (Oct 2017)
Key Information on Shared Equity Mortgages (Oct 2017)
RHP Ham Close Customer Offer (Autumn 2016)
If you missed the event, you're still welcome to ask questions by emailing or coming along to one of our monthly drop-in sessions.
Ham Close RHP Customer drop-in sessions
To help you keep up to date with how we’re progressing with the project and to ask any questions you might have we’re running monthly drop-in sessions for our Ham Close customers. To make sure they’re convenient for everyone, we alternate between evenings and day times. There’s be no need to book – just pop along to Ham Library any time during the slot. Here are the sessions for the next few months:
Frequently asked questions
You can find our latest set of frequently asked questions below:
Residents have also asked questions about indicative rents. To find out more, please click here.
RHP has also produced a summary detailing what will happen to residents homes if regeneration goes ahead, please click here.
We send regular communications out to RHP customers at Ham Close to let people know about the latest developments as well as highlighting ways people can get involved in the consultation. Find our latest news here.
Rent definitions glossary
We put together a glossary of key rent definitions. To view a copy, please click here.
Considerations for refurbishment and infill
In summer 2015, following the July budget, the Government introduced the need for all housing associations to reduce their rents over a four year period from 2016 to 2020. This has a significant impact on RHP’s long term finances and in turn limits our ability to deliver certain asset management projects and meant that consideration had to be given to the refurbishment and infill options that were originally proposed as part of the Uplift programme. We have provided details of these considerations here.
Ham Close inbox
Thank you to everyone who has submitted their comments and questions. All your emails go to key representatives of the Programme Team at RHP and Richmond Council. You can still submit your views in this way by emailing email@example.com.
Throughout June and July 2016 we ran a series of design workshops. These sessions were designed to give residents, RHP and Richmond Council the opportunity to work together to come up with the best possible design solution for Ham Close, should redevelopment go ahead.